Help centre

Frequently asked questions

Find quick answers to the most common questions about our services, accounts, transfers, security, and online procedures.

Account opening

A valid identity document, a recent proof of address (less than 3 months old), and proof of income are required to open an account.

There is no minimum deposit for the Standard or Youth accounts. For the Prestige account, an initial deposit of 5,000 is required. For the Investor account, the initial deposit is 50,000. For wealth management, a minimum of 200,000 in entrusted assets is recommended.

Yes, you can open an account 100% online in just a few minutes using your smartphone or computer. Identity verification is performed via secure video.

Security & Privacy

Yes. As a European banking institution, B.A.I.F adheres to European deposit guarantee schemes. Your deposits and managed assets are protected within the limits set by European regulation.

Your data is protected by end-to-end encryption, strong authentication, and 24/7 monitoring by our cybersecurity teams.

Contact our 24/7 support immediately to block your card and report the incident. Our teams will guide you through the procedures.

Transfers

SEPA transfers are credited within 1 business day, while instant transfers arrive in less than 10 seconds, 24/7.

SEPA transfers in pounds are free for Prestige and Investor accounts. For the Standard account, the first 20 monthly transfers are free, then 0.30 per transfer. International transfers are charged at 5 per transaction (correspondent fees may apply).

Investments

Private Equity opportunities are accessible from 85,000 investment. They are reserved for clients with minimum financial wealth of 500,000 and a confirmed investor profile. Contact your dedicated advisor for the latest available opportunities.

We use the MWR (Money Weighted Return) calculation method, compliant with GIPS (Global Investment Performance Standards). Your net-of-fees performance is communicated in your monthly report, compared against your personalised benchmark.

Can't find your answer?

Our advisors are available to answer your specific questions and guide you through your projects.

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